Terms & Conditions

Welcome to Lady Jane Bridal. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

Lady Jane Bridal is a UK-based online bridal boutique.

Business Name: Lady Jane Bridal

Website: https://ladyjanebridal.co.uk
Email: support@ladyjanebridal.co.uk
Telephone: +44 1978 799032
Business Address: 2 Grosvenor Rd, Wrexham LL11 1ER, United Kingdom

2. Eligibility

By placing an order, you confirm that:

You are at least 18 years of age, or the age of legal majority in your country of residence.
The information you provide is accurate and complete.
You are legally authorised to use the payment method provided.

3. Products and Availability

We aim to ensure that all product descriptions, images, prices, and availability are accurate.

However, we reserve the right to:

Correct errors or inaccuracies.
Update product information without prior notice.
Modify or discontinue products at any time.

Product images are provided for illustrative purposes. Colours and appearance may vary slightly depending on your screen settings.

4. Pricing and Payment

All prices displayed on our website are in GBP (£) unless otherwise stated.

We accept the payment methods displayed during checkout.

Orders are processed only after successful payment authorisation, except where Cash on Delivery is offered.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

This confirmation acknowledges receipt of your order but does not constitute acceptance.

We reserve the right to refuse or cancel any order where necessary, including in cases of pricing errors, suspected fraud, stock availability, or legal compliance.

6. Shipping and Delivery

Shipping times, processing times, and delivery estimates are provided in our Shipping Policy.

Delivery times are estimates only and are not guaranteed.

7. Returns, Refunds and Cancellations

Returns, refunds, and cancellations are governed by our:

Return & Refund Policy
Cancellation Policy

Certain products, including personalised and made-to-order bridal items, may not be eligible for cancellation or return except where required by law.

8. Intellectual Property

All content on this website, including text, photographs, graphics, logos, icons, and designs, is the property of Lady Jane Bridal or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to our systems.
Upload malicious software or harmful code.
Interfere with the operation or security of the website.

10. Limitation of Liability

To the maximum extent permitted by law, Lady Jane Bridal shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by applicable law.

11. Consumer Rights

Nothing in these Terms & Conditions limits or excludes your statutory rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other applicable UK consumer protection legislation.

12. Privacy

Your personal information is processed in accordance with our Privacy Policy.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective immediately upon publication on this website.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer protection laws provide otherwise.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.